We’ve been chatting about conversational scripting in this blogspace for a while now, covering conversational scripting for voice prompts and onhold messages and the purposes, and processes that we deploy to work with our customers and voiceover talent to get that great, off-handed feeling. But for this third installment, let’s talk about what might be … Continued
We’ve written in the past about the recent wave of customers who have come to us seeking a more conversational sound to their auto attendant prompts, IVR prompts, and onhold messages. People no longer wish to listen to monotone, affectless recordings and instead desire the feel of human interaction, even when dealing with automated recordings. … Continued
Just what is a pronouncer? First, let’s zoom out and look at our core business. Producing error-free telephone recordings in Spanish, French, English, and over 80 other languages for call centers is our primary business service. Our customers need their brand names, people, addresses, etc. correctly pronounced by our voiceover talent. What Is a Pronouncer? … Continued
Hard as it may be to believe, when creating a professional voiceover recording it is actually pretty important for words to be pronounced correctly. Crazy, we know! But yes, it is vitally important that the names of individuals, locations, and companies be pronounced correctly for customer-facing and internal recordings. While there are various methods that … Continued
