Using a standard Voice Prompt template can save Time and create Brand consistency!
– by Hutch (your friendly script writer and customer services guy).
I’m sure that Marketing Messages is not alone in the realm of production houses when it comes to receiving text and scripting in a variety of ways. Believe me dear reader, we have received scripts for IVR Prompts, Auto Attendants, Messages-On-Hold, and narrations in every electronic and on every paper medium you can think of – even scanned restaurant napkins, faxed to us for us to decipher! Well… I may be stretching the napkin thing a bit, but it’s been close, and the deciphering bit is very true.
Marketing Messages Committed to Transparency
Our goal at Marketing Messages is to supply our clients with EXACTLY what they need to make the application of our finished audio files into their playback system as easy as it could be. And we want to do that quickly and efficiently, from the time a script is submitted, to the time your audio is delivered. Yet because every script that we receive looks different, reads different, contains (or, alas, does not contain) notes and directions or pronunciations (the latter if we are lucky – see my August blog post), often these customer-specific submissions are incomplete for our production purposes, leading us to ask many questions about missing information such as file names, verbiage, and formatting. Wrestling the format of such scripts into a form recognizable by our production department while simultaneously determining what, if any information still needs to be supplied for accuracy ultimately takes away from our rapid turnaround time. So we figured we’d try to make it much easier for our clients, our customer service department, (again, me) and our crack production team by streamlining and standardising the script submission process. The result is our new Marketing Messages blank prompts template. What a ridiculously simple idea!
The Marketing Messages Voice Prompts Script template
Our new, flexible template lays out a visually clean, top line direction with columns for file names and format, the text to be recorded, and ample space for any directions, pronunciations, and comments. Plus, a column can be added for any text that needs to be translated, or multiple languages to record. For Marketing Messages’ IVR Voice Prompt and Auto Attendant clients who are early adopters of our new script template, this linear organization has proven to deliver properly named and precise recordings in a timely fashion that work for their programming and installation. The more consistent you marketing messages are the more your customer is driven to the action that drives results.
Operating on the idea that the more precise the information we receive, the more likely it is that the final audio product will be of the highest quality . It also possesses all of the correct attributes for your playback needs, our Voice Prompt Scripting Template is ready to go. Promptness and precision are tenets that Marketing Messages has been very good at over the years, and we figured it’s better to share. Plus, the template is a very nice blue color.
Can the Marketing Messages Voice Prompts Script template change your life? Probably not. But it could change the life of your telecommunications, and for the positive. Our template adds efficiency to and effectively speeds up the whole audio creation process from order to delivery, and saves all of us a few headaches. Worth giving it a shot? You bet!
Contact me today for a copy of the template and we’ll get started on your next, streamlined order.