Diversity has never been more important in healthcare, and that includes the professional voice recordings that healthcare providers utilize for their patients and their staff. In a time when the COVID-19 pandemic has radically reshaped our cultural understanding of the importance (and fragility) of healthcare providers—from doctors to nurses to therapists to pharmacists to the … Continued
While every company personalizes their customer-facing voice messages to suit their own needs and brand identities, here at Marketing Messages we have gotten pretty used to the standard shape that auto attendant scripts and IVR prompts take. Phone directories, directions, hours of service, these are the kinds of professional voice recordings we create each and … Continued
At least a few times a month, I get a phone call from a Messages-On-Hold customer who needs to update their on hold messages – many times because they are changing their phone systems, or they’ve opened up a new office. Beyond determining the month and year of the last update, I ask a few … Continued
Healthcare Voice Prompts professionally recorded in multiple languages help to improve care for those with limited English proficiency. The PPACA (Patient Protection and Affordable Care Act) will require healthcare providers to increase the breadth of channels through which they communicate to Limited English Proficient (LEP) patients. Studies have shown that LEP patients have more negative … Continued
