Audio Process/Technology

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Professional Voice Prompts – The Marketing Messages Difference

Marketing Messages is a leading provider of Telecom and multi-media applications. With a voice roster of over 180 talents, spanning over 80 languages, we specialize in delivering large, multi-language jobs. Professional Voice Prompts are our bread-and-butter, our creme de la creme, and our flagship product in a large line of offerings. How has Marketing Messages … Continued

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How iLink Delivers Messages-On-Hold to Your Phone System

iLink Delivers On-hold – The Easier Way to Implement On Hold Messages Traditionally, Messages On Hold (MOH) has been delivered to the organization playing the messages as a static audio file, and manually loaded on to standalone digital announcers or into the internal memory of the organization’s phone systems. The static nature of this approach … Continued

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Multilingual IVR: 5 Big Ways to Get It Exactly WRONG

For companies that serve customers globally,  the challenge of communicating in broad range of languages presents unique challenges, Many times, a multilingual IVR (Interactive Voice Response) system is needed to route callers to the right department.  Deploying such a system with professionally recorded voice prompts can propel your business forward in a brand-affirming, culturally-nuance away … Continued

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5 Reasons Why Offering Professional Voice IVR is Essential

You’ve spent countless hours and resources on a proposal for designing and deploying a new telephony platform for your client.   You’re in a dogfight with multiple competitors for this business, so any advantage, large or small, might be the difference between winning and losing. You wonder if your proposal is effectively differentiated from that of … Continued